Account Director

San Antonio, Texas Full-time

We are looking for a new leader to join our account service team. As an Account Director, this person will own the client relationship and management of a team to effectively produce the best outcomes for our clients and agency. A visionary, a strategist, a mentor and a master of detail, the Account Director is accountable for the final outcome of every project.

At The Atkins Group, our clients become true partners through real, authentic long-term relationships, and this person would help be at the root of that while driving the internal team toward success and excellence.

  • Comprehensive understanding of client’s business
  • Use client-service skills to build trust with clients by exhibiting a deep understanding of their business and needs
  • Elevate the strategic value of the relationship
  • Guarantee only the highest level of quality reaches the client, and all deliverables meet the marketing objectives
  • Approach brand from holistic marketing perspective
  • Serve as the daily senior contact to the client
  • Facilitate client communication and expectations that ensures vision, needs, and requirements are understood and executed appropriately
  • Define scope, timelines, resource needs for projects and campaigns 
  • Develop creative briefs and overall client brand/creative strategy
  • Facilitate client planning, estimating/SOWs/proposals, overall budgeting, negotiating and reporting
  • Assist senior management in forecast projections and updates
  • Delegate opportunities ensuring team growth and opportunity
  • Manage staff with clear expectations, ongoing feedback and encouragement
  • Collaborate with creative and production departments to ensure flawless execution of projects
  • Articulate agency capabilities
  • Be a diplomatic problem solver
  • Work with our business development team to find our next great clients
  • Ability to simultaneously manage multiple projects
  • Ability to write concise, informative reports and compelling position papers 
  • Excellent written and verbal communication with the ability to present at the highest levels of an organization
  • Ability to present information verbally in an organized, clear and persuasive manner

We offer competitive compensation based on experience. Benefits include medical, dental and vision coverage, bonuses and advancement opportunities.


This position requires candidates with proven account management experience in an agency environment. Additional requirements include:

  • Position is located in our San Antonio, Texas office
  • 4-year degree in Advertising, Marketing or Public Relations
  • 8+ years agency account services/leadership experience
  • Agency experience including both traditional and new media
  • Master of client relationships with proven experience of successful client growth and retention
  • Proficient in Microsoft Word, PowerPoint, Keynote, with exceptional skills in Excel
  • Prefer ability to work with a project management system 
  • Additional Information

The Atkins Group is a highly established brand agency offering comprehensive services, with offices in San Antonio and Dallas, Texas. We engage with consumers for Travel and Tourism, Healthcare and Consumer Products and Services clients. The Atkins Group is an equal opportunity employer.